Employers and employees need to work together to ensure the success of the company and the resulting benefits to employees. Sometimes, however, employers and employees find themselves as adversaries and it is only after painful experiences for both parties that the need for a cooperative, open approach is recognized.
One of the simplest yet most effective ways of minimizing the risk of conflict and improving employer/employee relationships is through a sincere 'open door policy'. Employees are encouraged to meet with managers to openly discuss issues before they can become more significant problems.
To function well, the open door policy has to be without discrimination to the employee raising a concern. Further, it needs to be viewed as beneficial to both the employee and employer and as a way of creatively solving problems.
Open, honest communication in an atmosphere of mutual respect will go a long way towards addressing problems before they become major issues.